Privacy Policy

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

1.1. Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account, we collect your name, email address, password, and account type (DJ or event planner).
• Profile Information: For DJs, we collect professional information including genre specialties, experience, equipment, pricing, photos, audio samples, and availability. For event planners, we collect event preferences, venue details, and budget information.
• Payment Information: When you make a payment through our Services, our payment processors collect payment card information or other financial account information as necessary to process payments.
• Communications: We collect information when you contact us, respond to surveys, or communicate with other users through our platform.

1.2. Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: We collect information about the device you use to access our Services, including device type, operating system, unique device identifiers, and mobile network information.
• Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
• Location Information: We may collect precise location information from your device with your consent to provide location-based services.
• Usage Information: We collect information about your interactions with our Services, such as the features you use, the actions you take, and the time you spend on our platform.

1.3. Information from Third-Party Sources

We may receive information about you from third-party sources, such as:

• Social media platforms when you link your account to our Services
• Business partners with whom we offer co-branded services or engage in joint marketing activities
• Publicly available sources, such as public social media profiles

We use the information we collect for various purposes, including:

• Providing Our Services: To operate and maintain our Services, process transactions, manage your account, facilitate bookings between DJs and clients, and provide customer support.
• Improving Our Services: To understand how users interact with our Services, identify areas for improvement, develop new features, and enhance user experience.
• Personalization: To personalize your experience, recommend DJs or events based on your preferences, and provide content tailored to your interests.
• Communication: To communicate with you about your account, bookings, updates to our Services, and respond to your inquiries.
• Marketing: To send promotional emails about new services, special offers, or other information we think you may find interesting (with your consent where required by law).
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

We may share your information in the following circumstances:

• With Other Users: When DJs and clients interact through our platform, we share information necessary to facilitate bookings, such as profile information, communication messages, and booking details.
• With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• For Legal Reasons: We may disclose information if we believe it is necessary to comply with any law, regulation, legal process, or governmental request, to protect the rights, property, and safety of DJ Connex or others, and to detect, prevent, or address fraud or security issues.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
• With Your Consent: We may share information with third parties when you consent to such sharing.

We do not sell your personal information to third parties for their direct marketing purposes.

We and our third-party service providers use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. This information helps us personalize your experience, analyze usage patterns, and improve our Services.

The types of tracking technologies we use include:

• Cookies: Small data files stored on your device that help us improve our Services and your experience, see which areas and features are popular, and count visits.
• Web Beacons: Electronic images that help deliver cookies, count visits, and understand usage and campaign effectiveness.
• Analytics Tools: We use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for our Services.

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our Services may not function properly if you disable cookies.

For more information about cookies and how to manage them, please see our Cookie Policy.

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

If you believe your account has been compromised, please contact us immediately at security@djconnexapp.com.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

If you believe we might have any information from or about a child under 18, please contact us at privacy@djconnexapp.com.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information
• The right to request a copy of your personal information
• The right to object to or restrict the processing of your personal information
• The right to data portability
• The right to withdraw your consent at any time

To exercise these rights, please contact us at privacy@djconnexapp.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

If you are a California resident, you have certain additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your rights

To exercise these rights, please contact us at privacy@djconnexapp.com or use the “Do Not Sell My Personal Information” link in the footer of our website.

DJ Connex is based in the United States, and by using our Services, your information may be transferred to, stored, and processed in the United States and other countries where our servers are located. These countries may have data protection laws that differ from those in your country.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure appropriate safeguards are in place for the transfer of your personal information to countries outside these regions, such as standard contractual clauses.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: